Thanks for checking out the
ROCK SOLID™ Business Development Program.
Navigate through the program by clicking on each of the letters above or follow the links below. This will take you through the 9 sections. Each letter is a unique section that contains several modules.
Realize the dual purposes of your business
Organization, systems and standards
Communications, Conversations & Characters
Keeping it all in perspective
Sales and Marketing
Overview and progress
Learning, creativity and curiosity
Information systems
Daily return on investment – this is all about time
As you click through the letters you will be able to read a description of the section and see a listing of the modules. The modules were developed over the past 8 years as we coached well over 100 business owners to build ROCK SOLID businesses.
Each module has practical applications and has been used to get results.
Business owners don’t need to entertain every module.
What we find is that there are at least 3 or 4 modules that lead to exceptional results in every business. Which modules they are depends on the business, its stage of development and the goals of the owner.
The ROCK SOLID Program is quite wide and diverse because business owners face a wide variety of problems, issues and challenges. It has been designed to deliver the right focus for that point in time in the business’ development.
Working on the right things at the right time is one of the major keys to success in business. We use the process described on the Home Page to identify the best next steps and then formulate an effective TRaction Plan. This is when the modules come into play.
A common example is delegation. All too often we’ve seen businesses grow without building this skill set. The owner winds up feeling like the weight of the world is on their shoulders. The reality is that businesses develop much more efficiently when the delegation process is introduced early in the game.
The owner of a plumbing company is not delegating effectively when they send an employee out to do some work. They also need to delegate the responsibility to be profitable. For the business to reach its profit targets the employee may need to bill out at least 80% of their time.
Delegation often involves tasks and responsibilities. If an employee operates a profit centre, like a plumbing van then they should be delegated the responsibility to be profitable. When this doesn’t happen the owner often winds up wondering why there is no money left at the end of the month.
There are also layers of delegation. Owners are often delegating the responsibility for profitability to their Service Manager who is in turn delegating it to the plumber. The plumber may be delegating part of the work to an apprentice. This makes for 3 layers of delegation.
The above is one example. All too often the responsibility for profitability is lost somewhere in the "organization" and there is no method of accountability.
Attention to delegation ensures that everyone in the organization effectively contributes to the overall operating performance of the business.
We’ve just given you a short insight into one of the 70 modules.
Please tour through the letters and get an idea of how you can apply ROCK SOLID Program in your market.
Click on the letters in the folder below to follow the next segment of the program
The ROCK SOLID Business Development Program
is designed to effectively support business coaches
in the delivery of world class business coaching.
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